Privacy Policy

Website: www.fortitudecc.com.au
Entity Name: Fortitude Consulting & Contracting

1. Introduction

Fortitude Consulting & Contracting respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website, use our services, or interact with us in any way.

2. Scope

This Privacy Policy applies to all visitors to our website (www.fortitudecc.com.au), as well as clients, job applicants, training participants, contractors, and partners who engage with us for our services, including:

  • ICT Solutions

  • Training & Development

  • Accounting Services

  • Temporary and Contract Staffing Services

It also covers our use of Bullhorn integration for recruitment and career management.

3. What Information We Collect

We may collect the following types of personal information:

a. Personal Identification Information:

  • Full name, address, phone number, email address, and date of birth.

b. Professional and Employment Information:

  • CVs/resumes, qualifications, employment history, and references (particularly via our Bullhorn career integration).

c. Financial and Business Information:

  • Billing details, accounting records, and payment information related to services provided.

d. Technical Information:

  • IP address, browser type, device details, and website usage data through cookies and analytics tools.

e. Training and Development Data:

  • Attendance records, assessment results, and feedback from training programs.

4. How We Collect Information

We collect personal information in several ways, including:

  • When you submit an enquiry through our website or contact forms.

  • When you register for training or request ICT/accounting services.

  • When you apply for a job or submit a resume via our Bullhorn career page integration.

  • Through email, phone, or in-person communications.

  • Automatically through cookies and analytics tools when you browse our website.

If you apply for employment or contracting opportunities through Bullhorn, your personal information will be collected and processed according to both this Privacy Policy and Bullhorn’s own Privacy Policy.

5. Purpose of Collecting Personal Information

We collect your information for purposes including:

  • Providing ICT, accounting, training, and staffing services.

  • Managing client relationships and communications.

  • Processing job applications and candidate placements.

  • Complying with legal, regulatory, and contractual obligations.

  • Improving our website, services, and user experience.

  • Conducting marketing, training, and research (with your consent).

6. Disclosure of Personal Information

We may disclose your personal information to:

  • Clients, employers, and partners relevant to job placement or service delivery.

  • Third-party service providers (e.g., Bullhorn, IT support, payment processors).

  • Training providers or assessment bodies (when required).

  • Regulatory or government authorities when legally obligated.

We will not sell, rent, or trade your personal information to any third parties.

7. Overseas Disclosure

Some of our third-party providers (including Bullhorn) may store or process data overseas, including in the United States, the European Union, or other jurisdictions.
We take reasonable steps to ensure that these providers handle your information in accordance with the Australian Privacy Principles (APP 8 – Cross-Border Disclosure of Personal Information).

8. Data Security

We take all reasonable precautions to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
This includes:

  • Secure storage systems and encrypted transmissions.

  • Restricted staff access and confidentiality obligations.

  • Regular website and IT system updates and monitoring.

9. Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us using the details below.
We will respond within a reasonable timeframe in accordance with the Privacy Act.

10. Cookies and Analytics

Our website may use cookies and analytics tools (e.g., Google Analytics) to improve performance and user experience.
You can disable cookies in your browser settings, but this may affect website functionality.

11. Marketing and Communications

With your consent, we may send you updates, newsletters, or promotional materials.
You can opt out of these communications at any time by clicking the “unsubscribe” link or contacting us directly.

12. Third-Party Links

Our website may contain links to third-party websites (including Bullhorn).
We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal obligations.
The latest version will always be available on our website, and the effective date will be updated accordingly.

14. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us:

Fortitude Consulting & Contracting
Email: admin@fortitudecc.com.au
Phone: 1300 452 296
Address: PO Box 35 Jerrabomberra, NSW 2619
Website: www.fortitudecc.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.